About Missy
I've gone from city dweller to country explorer, juggling the fast pace of urban life and the peaceful vibes of farm living. My fluffy sidekick 🐾 has my heart, and I enjoy flexing my muscles at the gym. You can often find me striking a yoga pose, hiking new trails, dancing the night away, attending concerts, or riding a four-wheeler. I'm up for any challenge, mixing city smarts with rural flair!
As an innovation enthusiast and technology aficionado, I keep abreast of the latest trends and styles. Whether I'm crafting immersive learning journeys or embarking on new escapades, I am dedicated to personal growth and creativity in all facets of life.
Experience
I'm the Senior Learning Manager & Program Mentor extraordinaire at Western Governors University, where I sprinkle a bit of magic on coaching a whopping 140+ students and training our awesome staff. I'm all about setting goals, planning degrees like a pro, and whipping up custom-made learning plans. Boasting 20+ years of rocking program management, instructional design, and supercharged teaching skills, I craft mind-blowing learning adventures fit for our virtual reality. I've danced with the best in the biz, jazzing up education for countless knowledge-hungry minds. My mission? To cook up educational marvels that turbocharge folks in today's crazy-fast work realms!
Specializations & Tools
- Tech Savvy: CRM, Canva, PowerPoint, SharePoint, Webex, Zoom, Teams, PowerBI, Generative AI, etc.
- Learning & Development: Training Programs, Talent Development, Employee Training
- Strategic Planning: Program Design, Change Management, Assessment & Evaluation
- Professional Growth: Online Learning, Blended Learning Solutions
- Instructional Design: Learning Management Systems (LMS), Virtual Training
- Corporate Training: Skills Development, Leadership Training, E-Learning Courses
- Performance Improvement: Solutions, Training Needs Assessment, Workplace Learning
- Career Development: Programs, Continuous Learning Initiatives, Employee On-boarding
Discover. Grow. Create. Past Corporate Training Topics
Promoting Community Wellness
Client Background:
- Industry: Public Health
- Size: Regional public health organization
- Challenge: Low engagement in community wellness programs.
Project Objectives:
- Increase participation in wellness programs.
- Improve community health outcomes.
Solution Provided:
- Developed a community-focused digital wellness platform with resources on nutrition, e
Client Background:
- Industry: Public Health
- Size: Regional public health organization
- Challenge: Low engagement in community wellness programs.
Project Objectives:
- Increase participation in wellness programs.
- Improve community health outcomes.
Solution Provided:
- Developed a community-focused digital wellness platform with resources on nutrition, exercise, and mental health.
- Included features such as virtual wellness challenges, social forums, and personalized wellness plans.
Implementation Process:
- Engaged community stakeholders to understand needs and preferences.
- Designed a user-friendly interface to encourage participation.
- Launched targeted marketing campaigns to raise awareness.
Results and Impact:
- 50% increase in program participation within three months.
- Improved health metrics in the community, including lower BMI and better mental health scores.
- Strong positive feedback from community members on the platform's accessibility and usefulness.
Client Testimonial:
- “Our community has greatly benefited from the digital wellness platform. It's made wellness accessible and engaging for everyone.” – Public Health Director
Improving Hybrid Meeting Effectiveness
Client Background:
- Industry: Finance
- Size: Large corporation with 1,000+ employees
- Challenge: Low engagement and productivity in hybrid meetings.
Project Objectives:
- Increase engagement and productivity in hybrid meetings.
- Standardize best practices for conducting hybrid meetings.
Solution Provided:
- Comprehensive training program including e-lear
Client Background:
- Industry: Finance
- Size: Large corporation with 1,000+ employees
- Challenge: Low engagement and productivity in hybrid meetings.
Project Objectives:
- Increase engagement and productivity in hybrid meetings.
- Standardize best practices for conducting hybrid meetings.
Solution Provided:
- Comprehensive training program including e-learning modules and in-person workshops on effective hybrid meeting techniques.
- Guidelines and templates for hybrid meeting agendas and follow-ups.
Implementation Process:
- Conducted surveys and interviews to understand common challenges.
- Worked with senior management to ensure alignment with organizational goals.
- Implemented a pilot program and refined based on feedback before full rollout.
Results and Impact:
- 40% increase in meeting engagement scores.
- 25% reduction in meeting times while achieving the same objectives.
- High satisfaction among participants regarding the structure and content of the training.
Client Testimonial:
- “The training program has revolutionized our hybrid meetings, making them more engaging, efficient, and productive.” – Program Manager
Implementing ITIL Best Practices
Implementing ITIL Best Practices
Client Background:
- Industry: E-learning
- Size: Global corporation with 5,000+ employees
- Challenge: Inefficient IT service management leading to frequent downtime and user dissatisfaction.
Project Objectives:
- Implement ITIL best practices to streamline IT service management.
- Reduce downtime and improve user satisfaction.
Solution Provided:
- Develope
Client Background:
- Industry: E-learning
- Size: Global corporation with 5,000+ employees
- Challenge: Inefficient IT service management leading to frequent downtime and user dissatisfaction.
Project Objectives:
- Implement ITIL best practices to streamline IT service management.
- Reduce downtime and improve user satisfaction.
Solution Provided:
- Developed a comprehensive training program on ITIL best practices, including e-learning modules and in-person workshops.
- Created process documentation and templates for incident, problem, and change management.
Implementation Process:
- Conducted a needs assessment to identify key areas for improvement.
- Collaborated with IT leadership to align training with organizational goals.
- Piloted the program with a select group of IT staff and refined based on feedback before a full rollout.
Results and Impact:
- 50% reduction in IT service downtime.
- 30% increase in user satisfaction scores.
- High levels of engagement and positive feedback from IT staff on the training program.
Client Testimonial:
- “The ITIL training program has significantly improved our IT service management, leading to less downtime and happier users.” – CIO
Enhancing Virtual Leadership Skills
Client Background:
- Industry: Technology
- Size: Global corporation with 5,000+ employees
- Challenge: Leaders struggling to manage and motivate remote teams effectively.
Project Objectives:
- Enhance leadership skills for managing remote teams.
- Increase team engagement and productivity.
Solution Provided:
- Developed a comprehensive training program on v
Client Background:
- Industry: Technology
- Size: Global corporation with 5,000+ employees
- Challenge: Leaders struggling to manage and motivate remote teams effectively.
Project Objectives:
- Enhance leadership skills for managing remote teams.
- Increase team engagement and productivity.
Solution Provided:
- Developed a comprehensive training program on virtual leadership, including e-learning modules and live virtual workshops.
- Created best practices and tool kits for remote team management and communication.
Implementation Process:
- Conducted surveys and interviews to identify leadership challenges.
- Worked with senior leadership to align training with company culture and goals.
- Piloted the program with selected leaders and refined based on feedback before full rollout.
Results and Impact:
- 40% increase in team engagement scores.
- 25% improvement in remote team productivity.
- High satisfaction from leaders regarding the training content and practical applications.
Client Testimonial:
- “The virtual leadership training program has empowered our leaders to effectively manage and inspire their remote teams, resulting in higher engagement and productivity.” – HR Director
Enhancing Virtual Emotional Intelligence
Client Background:
- Industry: Healthcare
- Size: National organization with 3,000+ employees
- Challenge: Employees struggling to maintain emotional connections and empathy in virtual interactions.
Project Objectives:
- Enhance emotional intelligence (EI) skills for virtual interactions.
- Improve team cohesion and communication in remote settings.
Solut
Client Background:
- Industry: Healthcare
- Size: National organization with 3,000+ employees
- Challenge: Employees struggling to maintain emotional connections and empathy in virtual interactions.
Project Objectives:
- Enhance emotional intelligence (EI) skills for virtual interactions.
- Improve team cohesion and communication in remote settings.
Solution Provided:
- Developed a comprehensive training program on virtual emotional intelligence, including e-learning modules and live virtual workshops.
- Created practical exercises and toolkit for practicing EI in virtual environments.
Implementation Process:
- Conducted surveys and interviews to assess current EI levels and challenges.
- Collaborated with leadership to tailor the training to specific organizational needs.
- Piloted the program with select teams and refined based on feedback before full rollout.
Results and Impact:
- 45% increase in reported emotional connection and empathy among team members.
- 30% improvement in overall team communication and collaboration.
- High satisfaction rates from participants on the relevance and applicability of the training.
Client Testimonial:
- "The virtual emotional intelligence boot camp has amped up our squad's superpowers of bonding and understanding, even through the digital realm!" – Training & Development Manager
Fostering Multi-generational Collaboration
Fostering Multi-generational Collaboration
Client Background:
- Industry: Financial Services
- Size: Large corporation with 10,000+ employees
- Challenge: Difficulty in fostering collaboration and understanding among multiple generations in the workplace.
Project Objectives:
- Enhance inter generational communication and collaboration.
- Leverage diverse strengths of a multi-generational workforc
Client Background:
- Industry: Financial Services
- Size: Large corporation with 10,000+ employees
- Challenge: Difficulty in fostering collaboration and understanding among multiple generations in the workplace.
Project Objectives:
- Enhance inter generational communication and collaboration.
- Leverage diverse strengths of a multi-generational workforce.
Solution Provided:
- Developed a comprehensive training program on multi-generational collaboration, including e-learning modules and in-person workshops.
- Created resources and tool kits to bridge generational gaps and promote mutual understanding.
Implementation Process:
- Conducted surveys and focus groups to identify generational challenges and strengths.
- Worked with HR and leadership to ensure the training aligned with organizational goals.
- Piloted the program with mixed-generation teams and refined based on feedback before full rollout.
Results and Impact:
- 50% increase in inter generational collaboration and teamwork.
- 35% improvement in overall workplace satisfaction and communication.
- High levels of engagement and positive feedback from participants on the training's relevance and effectiveness.
Client Testimonial:
- "The training program focusing on multi-generational collaboration has notably enhanced comprehension and teamwork among various age groups, leading to a more united and efficient workplace." – DEI Manager
